Privacy Policy

Lessons2Drive Driving School ('we', 'us', 'our') is operated by Grants Capital Group Pty Ltd (ABN 48 632 227 228). We are committed to protecting the privacy of all individuals who interact with our business, including students, parents, contractors, and website visitors.

This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (lessons2drive.com.au), booking lessons, or communicating with us, you agree to the terms of this Privacy Policy.

We collect personal information that is necessary to provide our driving instruction services. This may include:

2.1 Student Information

• Full name
• Date of birth
• Email address
• Phone number
• Residential address (for lesson pickup)
• Victorian Learner Permit number
• Logbook hours and driving history
• Payment information (processed securely via Stripe — we do not store card details)
• Lesson notes and progress records

2.2 Website Visitor Information

• IP address and browser type (collected automatically via cookies)
• Pages visited and time spent on site
• Contact form submissions including name, email, and message content
• Enquiry details submitted through our booking system

2.3 Contractor / Instructor Information

• Full name and contact details
• Australian Business Number (ABN)
• Working With Children Check number
• Driving instructor licence details
• Bank account details for payment purposes

We collect personal information in the following ways:

• Directly from you when you complete a booking, contact form, or enquiry
• Through our online booking system when you register and book lessons
• Via WhatsApp, email, or phone communication
• From cookies and analytics tools when you visit our website
• From Google, Facebook, or other platforms when you interact with our social media pages

We use your personal information for the following purposes:

• To provide and manage driving lessons and related services
• To process payments and issue receipts
• To communicate with you about bookings, cancellations, and lesson updates
• To assign an instructor and coordinate lesson logistics
• To maintain lesson progress records
• To comply with legal and regulatory obligations
• To respond to enquiries and provide customer support
• To send service-related communications (we do not send marketing emails without your consent)
• To improve our website and services through analytics

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

5.1 Instructors and Contractors

When you book a lesson, your name, phone number, pickup address, and relevant lesson details are shared with the assigned instructor. Instructors are bound by confidentiality obligations.

5.2 Payment Processing

Payment information is processed securely by Stripe, Inc. Lessons2Drive does not store your credit card or payment details on our systems. Stripe's Privacy Policy is available at stripe.com/privacy.

5.3 Legal Obligations

We may disclose your information if required by law, court order, or government authority, or to protect the safety of any person.

5.4 Business Transfers

In the event that Lessons2Drive or Grants Capital Group Pty Ltd is sold or merged, your personal information may be transferred to the new entity, subject to the same privacy protections.

Your personal information is stored securely using reputable cloud-based systems. We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure.

However, no method of internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations, and then securely delete or de-identify it.

Our website uses cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and analyse site traffic.

Types of cookies we use:

• Essential cookies — required for the website to function correctly
• Analytics cookies — help us understand how visitors use our website (Google Analytics)
• Marketing cookies — used to track the effectiveness of our Facebook and Google advertising

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website and booking system.

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information (subject to legal retention requirements)
• Withdraw consent to marketing communications at any time
• Lodge a complaint about our handling of your personal information

To exercise any of these rights, please contact us at Info@Lessons2Drive.com.au or call 0400 008 706.

If you believe we have breached the Australian Privacy Principles, please contact us first so we can attempt to resolve your concern. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this Privacy Policy from time to time. The current version will always be available on our website at lessons2drive.com.au/privacy-policy. We encourage you to review this policy periodically.

For any privacy-related enquiries, please contact: